Job Posting

Patient Intake Director - Patient Intake
Franklin Hospital is a dynamic and progressive Critical Access hospital, providing quality healthcare to residents of Franklin County and the surrounding region. The hospital offers a great work environment based on the core values of compassion, quality, respect, integrity, and pride, along with a competitive compensation package, including a comprehensive benefits plan for eligible employees.

Description of Position
Franklin Hospital is seeking applicants for a Full-time Patient Intake Director. Position will report to the CFO, and is responsible for overseeing the daily Patient Intake operations, including, but not limited to, coordinating office processes and functions, overseeing the delivery of a consistent and positive experience for patients and customers, overseeing staff, including training and scheduling, and ensuring daily registration processes are complete, accurate and timely. Position will also be required to become proficient with Medhost and Allscripts systems. Exempt position, M-F days, with changes to schedule as needed.

Position requires a Bachelor’s degree in a related field, and a minimum of 5 years previous patient registration experience in a healthcare setting. Also requires strong computer, oral and written communication, management, and organizational skills along with knowledge of hospital registration processes, Medicare, Medicaid, insurances, contract payers, HIPPA, EMTALA, and government entities involved in the patient intake process. Previous supervisory experience preferred.

Application Process
To receive consideration, applicants must submit a Franklin Hospital application, along with any other qualifying credentials to the address below. Official employment application can be accessed at All applicants being considered for hire will be required to submit to a pre-employment background investigation, including a criminal record check, along with a drug screen and pre-employment physical.

For questions or additional information, please contact Rikki Bonthron, CFO, at 618-435-9601.

Franklin Hospital
Director of Human Resources
RE: PID--#112322
201 Bailey Lane
Benton, IL 62812


Additional Information
Position Type : Full Time
Shift : Day
Ref Code: PID--#112322
Contact Information
Rhonda Boehne - Director
Human Resources
201 Bailey Lane
Benton, IL 62812
Phone: (618) 435-9690

Click Here to fill out our official online application.